garantias de segurança

Utilizamos apenas aeronaves e aeródromos certificados, que cumprem com toda a regulamentação europeia e nacional aplicável e seleciona pilotos com elevada experiência na aviação.

SEGURANÇA

A principal preocupação da TAKEOFF nas experiências que proporciona, é a segurança dos seus clientes.

Para assegurar que o nosso serviço obedece aos mais elevados padrões de segurança e qualidade, a TAKEOFF assinou o protocolo Charter com a Autoridade Europeia da Aviação – EASA – European Aviation Safety Agency, onde é feito o compromisso de cumprimento das melhores práticas recomendadas para a aviação e fornecidos os dados operacionais para verificação e controlo, cumprindo assim todos os requisitos de segurança impostos por esta entidade. 

 

PILOTOS

As aeronaves contratadas pela TAKEOFF estão registadas e certificadas, cumprindo todos os requisitos definidos pelas autoridades aeronáuticas nacionais e internacionais, bem como os requisitos adicionais impostos pela TAKEOFF para garantir um elevado nível de segurança operacional.

AERÓDROMOS

Os aeródromos utilizados pela TAKEOFF são certificados pela ANAC (Agência Nacional de Aviação Civil) cumprindo os regulamentos nacionais e europeus. Antes de cada voo, a TAKEOFF verifica as permissões e condições para a utilização do aeródromo, bem como o estado da pista, de modo a garantir as melhores condições de segurança.

AERONAVES

As aeronaves contratadas pela TAKEOFF estão registadas e certificadas, cumprindo todos os requisitos definidos pelas autoridades aeronáuticas nacionais e internacionais, bem como os requisitos adicionais impostos pela TAKEOFF para garantir um elevado nível de segurança operacional.

Frequently Asked Questions

Most frequent questions and answers

Why use the platform

Aviation for all
We facilitate the access to private aviation, allowing everyone to enjoy the advantages of flight sharing.
Local and travel flight
Travel easily and quickly to a region, discover it during the weekend, and from the sky.
The opportunity to go everywhere
Having access to more than hundreds of airfields allows more flexible flight and almost door to door.

Regulation

EASA European regulation
The European Union, in accordance with European regulation 965/2012, promote the share of the flight expenses with their passengers for all private pilots, on non-complex aircraft carrying a maximum of 6 passengers.

Following this regulation, TAKEOFF signed a security charter with the European Aviation Safety Agency (EASA) in November 2018. We are proud of signing this charter, and we commit ourselves to follow and respect its principles of safety and responsibility.

Users Validation & Rating System

Every user (passenger and pilot) is asked to provide their address, phone number and passport in order to verify their identity and complete their profile. Until the user supplies this information, they are not able to join, request or offer a flight. This ensures the platform has a good level of mutual trust and raises the safety standards. As well as this, pilots must provide copies of their licence and medical certificate as well as showing their flight hours.

In order to ensure safety, security and trust within the TAKEOFF community, we have created a rating system for users. After a shared flight, both pilot and passenger are invited to share their experience and give each other a rating from one to five stars. This makes it easier for passengers to identify a pilot that is trustworthy and for pilots to do the same for passengers they would be eager to take on board with them.

Insurance

Passengers, their luggage and third parties on the ground are covered by the aircraft’s liability insurance. This liability insurance was made compulsory for light aircraft on 1st of May 2005 by European regulation CE 785/2004. The pilot is optionally covered by his individual accident insurance.

Payment

Payment can be made using debit / credit card or via Paypal.

Debit / Credit Card:

Once you have booked the flight, we take a pre-authorisation for the full amount. If the pilot then approves the user’s request, we withdraw the money and then either transfer it to the pilot after the flight or we fully reimburse you in case of a flight cancellation.

Paypal:

Once you have booked the flight, we withdraw the full amount and then either transfer it to the pilot after the flight or we fully reimburse you in case of a flight cancellation.

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